Shipping policy

Effective Date: 05/15/2025

At Geramita & Co. , we take great care in packaging and delivering your jewelry safely and securely. Please review our shipping policy before placing your order.

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1. Processing Time

    •    Orders are typically processed within 1–3 business days after payment is confirmed.

    •    Custom or made-to-order pieces may require additional time; estimated delivery will be communicated at checkout.

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2. Shipping Methods

    •    All orders are shipped via insured carriers such as USPS, UPS, or FedEx.

    •    Tracking information will be provided once your order has been shipped.

    •    Signature confirmation may be required for high-value packages.

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3. Shipping Costs

    •    Shipping costs are calculated at checkout based on weight, value, and destination.

    •    We may offer free shipping promotions from time to time; these will be clearly stated on our website or social media.

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4. Insurance & Risk of Loss

    •    All shipments are insured for the full purchase value until marked “Delivered” by the carrier.

    •    Once a package is confirmed as delivered, Geramita & Co. is not responsible for lost, stolen, or damaged packages.

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5. Delivery Timeframes

    •    Standard U.S. shipping: 3–7 business days.

    •    Expedited U.S. shipping: 1–3 business days.

    •    International shipping (if offered): 7–21 business days, depending on customs and location.

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6. Delays

    •    We are not responsible for delays caused by carriers, weather conditions, customs, or other events outside our control.

    •    If your package is delayed or missing, please contact the carrier first with your tracking number, then contact us for further assistance.

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7. Incorrect Addresses

    •    Please ensure your shipping address is correct at checkout.

    •    We are not responsible for packages lost or delayed due to incorrect or incomplete addresses provided by the customer.